Terms & Conditions

Last updated: 12 May 2026 1. Introduction These Terms & Conditions (“Terms”) govern your access to and use of https://fameentmt.com , our event information, booking or inquiry forms, ticketing links, collaborations, services, promotions, communications, and any FAME Entertainment events or related experiences. The website and services are operated by [Legal Entity Name], operating as FAME Entertainment (“FAME”, “we”, “our”, or “us”), located in the State of Kuwait. By using our website, submitting an inquiry, purchasing tickets or services, attending an event, or interacting with us, you agree to these Terms. If you do not agree, you should not use the website or services. 2. Company Information FAME Entertainment Legal entity: [Legal Entity Name] Commercial Registration No.: [●] Address: [●], State of Kuwait Email: info@fameentmt.com Phone: [●] 3. Scope of These Terms These Terms apply to: use of the FAME website; event information, announcements, and promotional content; booking, collaboration, sponsorship, and general inquiry forms; direct ticket, merchandise, or service purchases if offered by FAME; attendance at FAME events; communications between you and FAME. Where tickets or services are purchased through a third-party ticketing platform, payment gateway, venue, promoter, or partner, that third party’s terms may also apply. If there is a conflict, the event-specific terms and applicable Kuwait law will apply first. 4. Eligibility and Minors You must have legal capacity to use our website, make a booking, purchase tickets, or enter into a contract. If you are under 18, you may use our website or attend events only with appropriate permission from a parent or guardian and subject to the age rating or entry rules of the relevant event. Some events may have specific age restrictions, family-zone rules, ID checks, or venue requirements. FAME and the venue may refuse entry where age, ID, ticket, security, dress code, conduct, or legal requirements are not met. 5. Website Use You agree to use the website lawfully and responsibly. You must not: use the website for unlawful, fraudulent, abusive, offensive, or harmful purposes; submit false, misleading, defamatory, obscene, or infringing content; interfere with the website’s operation or security; attempt unauthorized access to our systems or data; copy, scrape, harvest, or misuse content, images, code, or data; upload viruses, malware, or harmful code; use the website in a way that violates Kuwait law or the rights of others. We may suspend or restrict access to the website where we believe these Terms or applicable law have been violated. 6. Event Information We aim to provide accurate event information, including event names, dates, times, locations, performers, ticket categories, prices, and restrictions. However, event details may change due to operational, artistic, venue, security, government, weather, health, technical, or force majeure reasons. We may correct errors, update information, change seating or entry arrangements, change performers or supporting acts, postpone, reschedule, relocate, or cancel events where necessary. We will provide updates through the website, ticketing partner, email, SMS, social media, or other reasonable channels. 7. Tickets and Bookings Tickets may be sold directly by FAME or through authorized ticketing partners. A ticket is a revocable license to attend the event stated on the ticket, subject to these Terms, event-specific rules, venue rules, and applicable law. You are responsible for checking the event name, date, time, location, ticket type, quantity, price, and restrictions before completing your purchase. Tickets must be purchased only from FAME or authorized ticketing partners. Tickets purchased from unauthorized resellers may be invalid, cancelled, refused, or non-refundable. You must keep your ticket, QR code, barcode, confirmation email, or access credentials secure. FAME is not responsible for unauthorized use of lost, copied, shared, or stolen tickets. 8. Prices, Payment, and Invoices Prices will be shown in Kuwaiti Dinars or another stated currency. Prices may include or exclude service fees, booking fees, delivery fees, payment charges, taxes, or other charges as displayed before checkout. Payment must be made through approved payment methods. Your booking is confirmed only when payment is successfully processed and a confirmation or ticket is issued. Where required by applicable law, an electronic receipt or invoice will be issued in Arabic, or in Arabic and English. Payment gateways and banks may apply their own terms, security checks, and processing times. 9. Refunds, Exchanges, Cancellations, and Postponements Refund and exchange rules may vary by event, ticket type, venue, ticketing platform, and applicable law. Event-specific refund terms will be displayed at the time of purchase where applicable. Unless required by law or stated in event-specific terms, tickets are generally non-refundable once purchased. Refunds may not be available for failure to attend, late arrival, refusal of entry due to breach of rules, incorrect ticket selection, duplicated purchase, unauthorized resale, or change of personal plans. If an event is cancelled, materially postponed, or materially changed, we will provide available options, which may include a refund, replacement ticket, rescheduled date, or other remedy required by applicable law. Refunds are usually made to the original payment method, subject to payment gateway and ticketing partner procedures. Service fees, booking fees, delivery fees, and payment processing charges may be non-refundable to the extent permitted by law. For merchandise or physical products sold directly by FAME, return and exchange rights will be handled in accordance with applicable Kuwait consumer protection laws and the product-specific return policy. 10. Entry, Security, and Venue Rules Entry to events is subject to security checks, valid tickets, venue capacity, event rules, and applicable law. You may be asked to present ID, proof of age, ticket confirmation, or other required documents. You must follow all venue and event staff instructions. FAME and the venue may refuse entry or remove any person who: presents an invalid, duplicated, damaged, or unauthorized ticket; arrives late where late entry is restricted; fails to meet age, ID, dress code, or access requirements; behaves in a threatening, abusive, disruptive, unsafe, or unlawful manner; carries prohibited items; attempts unauthorized recording, livestreaming, or commercial activity; violates Kuwait law, public order, public morals, venue rules, or these Terms. No refund is owed where entry is refused or a person is removed due to breach of these Terms, event rules, venue rules, or applicable law, unless required by law. 11. Prohibited Items and Conduct Unless expressly permitted by the event rules, you must not bring or use: weapons, sharp objects, fireworks, explosives, or dangerous items; illegal substances, alcohol, or controlled items prohibited by Kuwait law; professional cameras, drones, recording equipment, or livestream equipment; large bags, banners, laser pointers, loudspeakers, or items that may obstruct or disturb others; outside food or beverages where prohibited by venue rules; counterfeit tickets, unauthorized merchandise, or resale materials. You must not harass, threaten, abuse, discriminate against, endanger, or disturb other guests, performers, staff, sponsors, or venue personnel. 12. Photography, Video, and Recording FAME events may be photographed, filmed, livestreamed, or recorded by FAME, the venue, media, artists, sponsors, or authorized partners. By attending an event, you acknowledge that you may appear in crowd images or recordings used for archive, media, promotional, advertising, social media, and commercial purposes, subject to applicable law. Personal photography may be allowed unless restricted by event rules. Professional photography, video recording, livestreaming, broadcasting, or commercial use is prohibited unless approved in writing. 13. Accessibility and Special Requirements We aim to support reasonable accessibility requests where possible. If you require accessible seating, mobility assistance, medical support, or other accommodations, please contact us or the ticketing partner before purchasing or attending. Accessibility options may depend on the venue and event setup. 14. Third-Party Platforms and Services Our website may link to third-party ticketing platforms, payment gateways, social media pages, venues, sponsors, partners, or external websites. We are not responsible for third-party content, policies, systems, availability, pricing, errors, delays, payment failures, or acts and omissions. You should review the terms and privacy policies of any third-party platform before using it. 15. Collaborations, Sponsorships, and Inquiries Submitting a collaboration, sponsorship, booking, performer, venue, brand, or general inquiry does not create a binding agreement. Any commercial arrangement must be confirmed in writing by authorized representatives of FAME. You confirm that any materials you submit are accurate, lawful, and do not infringe third-party rights. You grant FAME permission to review and internally share your submission for evaluation and response. 16. Intellectual Property All website content, branding, logos, text, images, graphics, videos, designs, code, event materials, and other intellectual property are owned by FAME or licensed to FAME, unless otherwise stated. You may view website content for personal, non-commercial use only. You must not copy, modify, reproduce, distribute, sell, publish, exploit, or use our content or brand without prior written approval. Artist names, venue names, sponsor logos, and partner marks belong to their respective owners. 17. User Submissions If you submit messages, images, proposals, feedback, reviews, or other content to us, you confirm that you have the right to submit it and that it is lawful, accurate, non-confidential unless agreed otherwise, and non-infringing. We may remove or ignore submissions that are unlawful, offensive, misleading, irrelevant, infringing, or inappropriate. 18. Promotions and Competitions Promotions, giveaways, contests, pre-sales, discount codes, or special offers may have separate terms. They may be limited by date, availability, eligibility, event, ticket category, or quantity. We may cancel or modify promotions where necessary, subject to applicable law. 19. Disclaimer The website and services are provided on an “as available” basis. We try to keep the website accurate and available, but we do not guarantee uninterrupted access, error-free operation, or that all content will always be complete or current. We are not responsible for delays, interruptions, or failures caused by third-party systems, internet issues, payment gateways, ticketing platforms, venues, government restrictions, security incidents, or events beyond our reasonable control. 20. Limitation of Liability To the maximum extent permitted by applicable law, FAME will not be liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages arising from website use, ticket purchase, event attendance, third-party services, or changes to events. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, intentional misconduct, or personal injury caused by proven negligence where such limitation is not permitted by law. 21. Force Majeure FAME will not be liable for failure or delay caused by events beyond its reasonable control, including acts of God, extreme weather, fire, flood, epidemic, pandemic, government order, venue closure, security risk, public safety concern, artist illness, travel disruption, technical failure, power failure, labor dispute, war, civil unrest, or other force majeure events. In such cases, we may cancel, postpone, reschedule, relocate, or modify an event, and available remedies will be handled according to event-specific terms and applicable law. 22. Privacy Your personal information will be handled according to our Privacy Policy, available on the website. By using the website, purchasing tickets, or attending events, you acknowledge our Privacy Policy. 23. Changes to These Terms We may update these Terms from time to time. The updated version will be posted on the website with a new “Last updated” date. Continued use of the website or services after changes means you accept the updated Terms. For tickets already purchased, the terms in force at the time of purchase and any event-specific terms will generally apply, unless changes are required by law or are necessary for safety, security, or operational reasons. 24. Governing Law and Jurisdiction These Terms are governed by the laws of the State of Kuwait. Subject to any mandatory consumer protection or dispute-resolution requirements, the courts of the State of Kuwait shall have jurisdiction over disputes arising from or related to these Terms, the website, tickets, events, or services. 25. Language These Terms are available in English and Arabic. Both versions are intended to be consistent. If there is a conflict, the Arabic version will prevail to the extent required by applicable Kuwait law or competent authorities.